Privacy Policy

Last updated: July 23, 2025

Our Commitment to Privacy

At PriceSeek, we understand that privacy is fundamental to building trust with our users. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered pricing service for clothing resellers.

Information We Collect

Account Information

  • Email address and password
  • Store name and business information (optional)
  • Billing information for paid plans

Product Images & Data

  • Photos of clothing items you upload for analysis
  • AI-generated pricing analysis and recommendations
  • eBay and Shopify marketplace data you choose to connect
  • Usage analytics (features used, time saved, revenue tracked)

Technical Information

  • Browser type, device information, and IP address
  • Usage patterns and feature interactions
  • Error logs and performance data

How We Use Your Information

  • Provide Core Service: Analyze product images and generate pricing recommendations
  • Platform Integration: Connect with eBay, Shopify, and other marketplaces
  • Improve AI Accuracy: Train our models to provide better pricing analysis
  • Customer Support: Respond to questions and troubleshoot issues
  • Analytics & Insights: Show you time saved, revenue tracked, and performance metrics
  • Communication: Send important updates, billing notifications, and feature announcements

Data Security & Protection

We implement industry-standard security measures:

  • Encryption: All data transmitted using HTTPS/TLS encryption
  • Access Controls: Limited employee access on need-to-know basis
  • Data Storage: Secure cloud infrastructure with regular backups
  • Image Processing: Product photos processed securely and not shared publicly
  • Third-Party APIs: Secure connections to eBay, Shopify, and AI services

Information Sharing

We do not sell your personal data. We may share information only in these limited cases:

  • With Your Consent: When you explicitly authorize sharing
  • Service Providers: Third-party services that help us operate (cloud hosting, payment processing)
  • Marketplace APIs: Data necessary for eBay/Shopify integrations (with your authorization)
  • Aggregated Data: Anonymous, aggregated analytics that cannot identify individual users
  • Legal Requirements: When required by law or to protect our rights

Your Privacy Rights

You have the following rights regarding your data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@priceseek.io

Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged in and maintain your session
  • Remember your preferences and settings
  • Analyze usage patterns to improve our service
  • Provide personalized features and recommendations

You can control cookies through your browser settings, but some features may not work properly if disabled.

Children's Privacy

PriceSeek is designed for business use and not intended for children under 13. We do not knowingly collect personal information from children under 13.

International Users

PriceSeek is operated from the United States. If you're accessing our service from outside the US, your information may be transferred to and processed in countries that may not have the same data protection laws as your jurisdiction.

Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes via email or through our service. Continued use of PriceSeek after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your data, contact us:

Email: privacy@priceseek.io

Support: support@priceseek.io

Address: PriceSeek Privacy Team
[Your Business Address]
[City, State, ZIP Code]